We bought our house approx 11 yrs ago and had a brand new AC installed at that time. Over the last 11 years our 'new' AC was never really adequate...
We bought our house approx 11 yrs ago and had a brand new AC installed at that time. Over the last 11 years our 'new' AC was never really adequate in the brutal hot summer months here in PHX - the bedroom was really the only room that got cool enough to bearable when the heat got really bad. Things came to a head last year after being forced to work from home because of the pandemic, we finally had enough.
We heard about Clark Heating + Cooling and saw they had a lot of good reviews so we asked them to come out and give us an estimate for a new unit
Dave came out in July or August, looked everything over and suggested that we not only needed a new unit but completely new duct work and air handlers. The quote he gave us was very reasonable so we decided to go ahead and booked an install date for sometime in December
In December 2020, the guys showed up and installed the new system and ductwork over about 2.5 days. The old system was removed efficiently and quickly and the new unit was in place before we knew it. Everyone was extremely professional, friendly and courteous and when they finished the work they cleaned everything up perfectly.
Fast forward to April 2021 when I am writing this review. We started using the AC more frequently in early April and we are astounded by the difference between what we had and what we used to have. All rooms now have adequate cooling - the system is much better balanced and finely tuned. It is incredible. The true test will be in the summer when the temps are consistently hitting 115 or higher but we have every confidence all will be well based on what we have experienced so far
I don't want to leave without giving special mention to the first person we spoke to when we initally contacted Clark Heating and Cooling. Michelle was fantastic from our very first phone call and seemed to be very willing and happy to go above and beyond to make sure everything was well coordinated and ran smoothly as we moved forwards with the work - Thank you Michelle!
I can't say enough good things about our overall experience with Clark Heating and Cooling and I would not hesitate to recommend them to anyone
Bryn and Lisa
Eric did his job efficiently & professionally to get our a/c system up & running quickly. Thanks for your great service and follow-up.
Eric did his job efficiently & professionally to get our a/c system up & running quickly. Thanks for your great service and follow-up.
Mike L
Had that typical AZ scare when you turn on your AC and nothing but hot air blows. Elijah was there the next morning with the right parts and fixed...
Had that typical AZ scare when you turn on your AC and nothing but hot air blows. Elijah was there the next morning with the right parts and fixed in 30 minutes! Nothing but professional and kind
Kevin S
About a year after buying my house in Phoenix, we noticed water dripping from through the thermostat during a storm. (Yes, the thermostat!)
After...
About a year after buying my house in Phoenix, we noticed water dripping from through the thermostat during a storm. (Yes, the thermostat!)
After determining where I thought the leak was, I ended up calling Dave. His guy Ivan came over to patch up the condensation drain pipe (I explained I was confident this was where the water was entering the house).
After spending a solid amount of time "going to town" patching up any possible leak on the roof, Ivan was ready to leave and had me sign the invoice. I asked if he had any concern about mold, since there had been a handful of heavy storms before we called Dave. By his own suggestion, he went up into the attic to inspect it. While we were up there, Ivan noticed daylight coming in through the seal of the AC unit to the roof. The unit wasn't sealed correctly or possibly had shifted since being installed. Ivan pointed out that was the actual source of the leak. (And wasn't easy to detect from on top of the roof.) He went back on the roof and reinforced the seal.
I was very satisfied because Ivan wasn't at all in a hurry to get the job done and get out of there. His top priority was clearly doing the job right, and it's because he had that thorough mindset that we were able to identify the source of the leak. We've had storms since then with no further issues.
