About a year after buying my house in Phoenix, we noticed water dripping from through the thermostat during a storm. (Yes, the thermostat!)
After...
About a year after buying my house in Phoenix, we noticed water dripping from through the thermostat during a storm. (Yes, the thermostat!)
After determining where I thought the leak was, I ended up calling Dave. His guy Ivan came over to patch up the condensation drain pipe (I explained I was confident this was where the water was entering the house).
After spending a solid amount of time "going to town" patching up any possible leak on the roof, Ivan was ready to leave and had me sign the invoice. I asked if he had any concern about mold, since there had been a handful of heavy storms before we called Dave. By his own suggestion, he went up into the attic to inspect it. While we were up there, Ivan noticed daylight coming in through the seal of the AC unit to the roof. The unit wasn't sealed correctly or possibly had shifted since being installed. Ivan pointed out that was the actual source of the leak. (And wasn't easy to detect from on top of the roof.) He went back on the roof and reinforced the seal.
I was very satisfied because Ivan wasn't at all in a hurry to get the job done and get out of there. His top priority was clearly doing the job right, and it's because he had that thorough mindset that we were able to identify the source of the leak. We've had storms since then with no further issues.
Paul Statezny
What an exceptional company! They went "above and beyond" to find replacement parts for my older HVAC and get it up and running again. ...
What an exceptional company! They went "above and beyond" to find replacement parts for my older HVAC and get it up and running again. And they are wonderful people to work with. Their technicians and their office staff are great!
Tommy P
I scheduled a check-up for AC unit before the heat kicked in and couldn't be happier with the service we received. Dave really knows his...
I scheduled a check-up for AC unit before the heat kicked in and couldn't be happier with the service we received. Dave really knows his stuff. He took the time to answer all of my questions. I felt like he was honest and the price was great. As a fellow small business owner, I understand the value of providing excellent customer service regardless of how skilled you are in the service you are providing. I will definitely be recommending Clark Heating & Cooling to anyone I know who needs HVAC service.
Jennifer R.
Your service technician was very pleasant, courteous, and knowledgeable. We hope to see him again the next time we call for service. We look...
Your service technician was very pleasant, courteous, and knowledgeable. We hope to see him again the next time we call for service. We look forward to dealing with Clark Heating and Air in the future.
