Clark Heat and Cool is a Phoenix, Arizona based HVAC specialty service company and this blog is to help keep their client, and prospective clients, up to date with changes in the HVAC industry.
About a year after buying my house in Phoenix, we noticed water dripping from through the thermostat during a storm. (Yes, the thermostat!)
After...
About a year after buying my house in Phoenix, we noticed water dripping from through the thermostat during a storm. (Yes, the thermostat!)
After determining where I thought the leak was, I ended up calling Dave. His guy Ivan came over to patch up the condensation drain pipe (I explained I was confident this was where the water was entering the house).
After spending a solid amount of time "going to town" patching up any possible leak on the roof, Ivan was ready to leave and had me sign the invoice. I asked if he had any concern about mold, since there had been a handful of heavy storms before we called Dave. By his own suggestion, he went up into the attic to inspect it. While we were up there, Ivan noticed daylight coming in through the seal of the AC unit to the roof. The unit wasn't sealed correctly or possibly had shifted since being installed. Ivan pointed out that was the actual source of the leak. (And wasn't easy to detect from on top of the roof.) He went back on the roof and reinforced the seal.
I was very satisfied because Ivan wasn't at all in a hurry to get the job done and get out of there. His top priority was clearly doing the job right, and it's because he had that thorough mindset that we were able to identify the source of the leak. We've had storms since then with no further issues.
Paul Statezny
Ivan was very professional and helpful. I am sure he is an asset for your company. Waiting to hear from you. Thank you. Susie Y .
Ivan was very professional and helpful. I am sure he is an asset for your company. Waiting to hear from you. Thank you. Susie Y .
Susie Yasui
Amazing service! Dave came in and fixed the ac all up, he even told me things that would need to be replaced soon to prevent a summer break down. He...
Amazing service! Dave came in and fixed the ac all up, he even told me things that would need to be replaced soon to prevent a summer break down. He wore slippers on his shoes to protect my floors when he came in from the outside. Very good company, would reccomend them to friends and family.
Lavon G.
Our A/C was damaged from a recent storm and was making ear-piercing high-pitched noises. Dave provided a reasonable estimate for replacement,...
Our A/C was damaged from a recent storm and was making ear-piercing high-pitched noises. Dave provided a reasonable estimate for replacement, which our insurance company accepted. I'm a researcher, and found that Dave's expert recommendations for an energy efficient unit was spot-on for our home. Dave and his Cool Crew installed our new, whisper quiet Trane and we no longer mind living in Phoenix during the summer! Our home is cooler and the unit actually needs to kick on less than our previous one. We are enjoying the monthly savings in energy costs and are so glad we found Clark Heating and Cooling, an honest, experienced company we are proud to recommend.
