Clark Heating and Cooling blog

Clark Heat and Cool is a Phoenix, Arizona based HVAC specialty service company and this blog is to help keep their client, and prospective clients, up to date with changes in the HVAC industry.

New A/C Service Technician

Clark Heating and Cooling News

Clark Heating and Cooling

Friday, 31 August 2018

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Meet Ivan!

Today we would like to introduce our newest service technician, Ivan! Ivan joined Clark Heating & Cooling in May of this year. He is extremely hardworking and personable, and we are happy to have him as part of the team! We would like to share a few "fun facts" about Ivan so that you can get to know him a little better. Join us for this quick question and answer below:

Q: What were your previous jobs before getting into HVAC?

A: I was facility maintenance for Kroger Warehouse. Before that, Serta Mattress company, doing everything from mattress construction to facility maintenance.

Q: Where are some places you have lived so far?

A: Peoria, Arizona, and Guanajuato, Mexico.

Q: What do you like to do for fun or on your days off?

A: Ride ATVs, watch MMA, and play with my kids

Q: What is your favorite part of A/C work?

A: How grateful people are after you fix a problem

Q: What is your favorite restaurant in Phoenix?

A: The Yard House, because they have 127 beers on draft!

Ivan enjoys being part of the HVAC trade. He loves working to successfully resolve an issue on a climate control system, and specializes in carefully checking air conditioning units to isolate any problems. Ivan is also taking over most of the routine service checkups and filter changes for our commercial clients. As with all of Clark Heating & Cooling's work, Ivan completes his repairs quietly, thoroughly, and efficiently. One of our customers, Mrs. Dwyer, said, "Ivan came out, did his thing, the air conditioner started working, and then he was gone. He was like an A/C fairy!"

Ivan also likes talking with customers, so if you do have a question, or want to learn a little bit more about your air conditioning, please feel free to ask him. If you see Ivan on the job, say hello and make him feel welcome!

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Fantastic, dependable and professional service! I was easily able to schedule an appointment and the tech arrived on time. Plus I love that they are...

Katie D

Approximately 3 weeks ago, I had a Heating/Air Conditioning tech come to my residence to conduct the annual inspection of my AC systems before the...

Approximately 3 weeks ago, I had a Heating/Air Conditioning tech come to my residence to conduct the annual inspection of my AC systems before the summer heat arrived. He was from a supposed well regarded Phoenix company with good reviews. It went down hill after that. When completed, the tech reported that he would replace 4 of my electric motor run capacitors to the tune of $655.00. He also said that the R-22 refrigerant in my 5 ton main floor AC unit was low on refrigerant and that the unit was 'not cooling'. And finally, he stated that both of the ceiling mounted air filters were dirty. Here's the rub. Replacing a capacitor, though you should know what your doing to prevent being shocked, is not rocket science. Though I didn't really believe my capacitors were failing, I'm one who believes in preventative maintenance. So I replaced them myself with high quality Made in America capacitors for $130.00. It takes about 5 minutes each to replace them. Not $655.00. The tech didn't know that two days before he arrived, I had replaced both my air filters with brand new clean ones. They weren't dirty though it would help if he opened the air handler door to check them in the first place. Finally, the R-22 refrigerant. R-22 is being phased out by the EPA for supposed damage to our atmosphere. This tech said that he would replace both of my AC units to the tune of just under $13,000.00 and that if I ordered them "today", he would not charge me to top of my supposedly low R-22. I said the one 5 ton unit was only 4 years old. I said no. I then contracted with another Phoenix HVAC company, "Clark Heating and Cooling". Dave, the owner, was professional, customer service orientated and above all, runs an "honest" company. He has to be, his name is on the side of his service trucks. The tech who arrived from Clark HVAC, Eric , was on time and a knowledgeable and courteous HVAC tech. I told him that I was having doubts believing the R-22 refrigerant in the big 5 ton unit was low and as the previous tech stated "the one AC isnt' cooling". Which is a strange assumption since it was COLD in this home when he arrived. 2 + 2 isn't 5. The Clark Heating and Cooling tech quickly inspected the 5 ton AC in both the air handler unit in the attic and the condenser and reported that this AC unit was working "perfectly" and was not low on R-22 refrigerant nor was there anything else wrong with it. Running perfectly. I realize this is a wordy review, but when you find an HONEST contractor, you should award him with praise and your continued business and let people know about this small, professional and most of all, honest contractor. I HIGHLY recommend "Clark Heating and Cooling" and Dave Clark and his staff, Ivan and Eric for all of your HVAC needs.

MJ. Hunter

Great service reps - polite, friendly, knowledgeable.

Ken Johnson

Clark Heating and Cooling was great to work with! They came out right away when our ac went out. Our replacement was going to take a few...

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