Do you have questions about when your air conditioner should be checked? What about when to change the filter? Here are some of the most frequently asked questions we encounter, along with our answers:
Answering Your Heating And Air Conditioning FAQs
Q: When should my A/C be checked? What about the heater?
A: Both your A/C and heater should be checked once a year, before the summer/winter season. This helps ensure everything is working properly
Your service technician was very pleasant, courteous, and knowledgeable. We hope to see him again the next time we call for service. We look...
Your service technician was very pleasant, courteous, and knowledgeable. We hope to see him again the next time we call for service. We look forward to dealing with Clark Heating and Air in the future.
Norman & Anne Z
Their technicians were very professional and did a great job from start to finish. David installed an awesome York 5-ton unit and added an...
Their technicians were very professional and did a great job from start to finish. David installed an awesome York 5-ton unit and added an additional return duct to our house, and the air is flowing better than it ever has in this house before! They are very polite and easy to work with and are by far the best HVAC vendor in the Valley, and only ones I will ever use!
ASUWoody
We have been customer of theirs for at least a few years now and they’ve been absolutely wonderful. After going back and forth with another company...
We have been customer of theirs for at least a few years now and they’ve been absolutely wonderful. After going back and forth with another company over some install work that was rife with issues, Clark Heating and Cooling came in and completely turned it around. They now do our routine tune ups as well. They are knowledgeable, professional and very nice people. We absolutely recommended them!"
Sasha R
About a year after buying my house in Phoenix, we noticed water dripping from through the thermostat during a storm. (Yes, the thermostat!)
After...
About a year after buying my house in Phoenix, we noticed water dripping from through the thermostat during a storm. (Yes, the thermostat!)
After determining where I thought the leak was, I ended up calling Dave. His guy Ivan came over to patch up the condensation drain pipe (I explained I was confident this was where the water was entering the house).
After spending a solid amount of time "going to town" patching up any possible leak on the roof, Ivan was ready to leave and had me sign the invoice. I asked if he had any concern about mold, since there had been a handful of heavy storms before we called Dave. By his own suggestion, he went up into the attic to inspect it. While we were up there, Ivan noticed daylight coming in through the seal of the AC unit to the roof. The unit wasn't sealed correctly or possibly had shifted since being installed. Ivan pointed out that was the actual source of the leak. (And wasn't easy to detect from on top of the roof.) He went back on the roof and reinforced the seal.
I was very satisfied because Ivan wasn't at all in a hurry to get the job done and get out of there. His top priority was clearly doing the job right, and it's because he had that thorough mindset that we were able to identify the source of the leak. We've had storms since then with no further issues.
Do you have questions about when your air conditioner should be checked? What about when to change the filter? Here are some of the most frequently asked questions we encounter, along with our answers:
