Clark Heat and Cool is a Phoenix, Arizona based HVAC specialty service company and this blog is to help keep their client, and prospective clients, up to date with changes in the HVAC industry.
Approximately 3 weeks ago, I had a Heating/Air Conditioning tech come to my residence to conduct the annual inspection of my AC systems before the...
Approximately 3 weeks ago, I had a Heating/Air Conditioning tech come to my residence to conduct the annual inspection of my AC systems before the summer heat arrived. He was from a supposed well regarded Phoenix company with good reviews. It went down hill after that.
When completed, the tech reported that he would replace 4 of my electric motor run capacitors to the tune of $655.00. He also said that the R-22 refrigerant in my 5 ton main floor AC unit was low on refrigerant and that the unit was 'not cooling'. And finally, he stated that both of the ceiling mounted air filters were dirty.
Here's the rub.
Replacing a capacitor, though you should know what your doing to prevent being shocked, is not rocket science. Though I didn't really believe my capacitors were failing, I'm one who believes in preventative maintenance. So I replaced them myself with high quality Made in America capacitors for $130.00. It takes about 5 minutes each to replace them. Not $655.00.
The tech didn't know that two days before he arrived, I had replaced both my air filters with brand new clean ones. They weren't dirty though it would help if he opened the air handler door to check them in the first place.
Finally, the R-22 refrigerant.
R-22 is being phased out by the EPA for supposed damage to our atmosphere. This tech said that he would replace both of my AC units to the tune of just under $13,000.00 and that if I ordered them "today", he would not charge me to top of my supposedly low R-22. I said the one 5 ton unit was only 4 years old. I said no.
I then contracted with another Phoenix HVAC company, "Clark Heating and Cooling".
Dave, the owner, was professional, customer service orientated and above all, runs an "honest" company. He has to be, his name is on the side of his service trucks.
The tech who arrived from Clark HVAC, Eric , was on time and a knowledgeable and courteous HVAC tech. I told him that I was having doubts believing the R-22 refrigerant in the big 5 ton unit was low and as the previous tech stated "the one AC isnt' cooling". Which is a strange assumption since it was COLD in this home when he arrived. 2 + 2 isn't 5.
The Clark Heating and Cooling tech quickly inspected the 5 ton AC in both the air handler unit in the attic and the condenser and reported that this AC unit was working "perfectly" and was not low on R-22 refrigerant nor was there anything else wrong with it. Running perfectly. I realize this is a wordy review, but when you find an HONEST contractor, you should award him with praise and your continued business and let people know about this small, professional and most of all, honest contractor. I HIGHLY recommend "Clark Heating and Cooling" and Dave Clark and his staff, Ivan and Eric for all of your HVAC needs.
MJ. Hunter
Was having issues with one of my AC units. They came out same day, diagnosed and fixed the issue. This is a great and honest company that I would...
Was having issues with one of my AC units. They came out same day, diagnosed and fixed the issue. This is a great and honest company that I would recommend to friends and family
Jimmy Dwyer
Best in the business. Kind, professional and always helpful.
Best in the business. Kind, professional and always helpful.
Dino Acevedo
A wonderful company! My AC went out the day after our 118 degree day. On that Saturday it was 114 degrees. I looked online for companies with good...
A wonderful company! My AC went out the day after our 118 degree day. On that Saturday it was 114 degrees. I looked online for companies with good ratings. Left messages, but no return calls as of Sunday morning. Back online & found Clark. I called and got to speak with a real person! Explained the situation & was told that their serviceman would be here between 10-12 noon. The call was placed at 1011 am and Gabe was here by 1100 am. He quickly fixed the problem. Got it up and running. Was told that there was a worn part that could go again soon, but did not pressure me into replacing it. "It's working now." I said, to go on & replace it, cause I did not want to go again without AC in this heat. He was done in a flash. As for the price.... that was great too. $390 for it all. Saw on other sites about inflating costs and poor service. NOT with this company. I would definitely recommend them to everyone who is looking for an honest company with GREAT service.
R.A.Hunsinger
