Clark Heat and Cool is a Phoenix, Arizona based HVAC specialty service company and this blog is to help keep their client, and prospective clients, up to date with changes in the HVAC industry.
If you live in an older neighborhood in the Valley, you may have noticed many of the houses in your area have two box-like structures on the roof. One of them is the air conditioner, and the other box is most likely an evaporative cooler. So what exactly is an evaporative cooler, and why are they only on some homes? What...
Eric did his job efficiently & professionally to get our a/c system up & running quickly. Thanks for your great service and follow-up.
Eric did his job efficiently & professionally to get our a/c system up & running quickly. Thanks for your great service and follow-up.
Mike L
Approximately 3 weeks ago, I had a Heating/Air Conditioning tech come to my residence to conduct the annual inspection of my AC systems before the...
Approximately 3 weeks ago, I had a Heating/Air Conditioning tech come to my residence to conduct the annual inspection of my AC systems before the summer heat arrived. He was from a supposed well regarded Phoenix company with good reviews. It went down hill after that.
When completed, the tech reported that he would replace 4 of my electric motor run capacitors to the tune of $655.00. He also said that the R-22 refrigerant in my 5 ton main floor AC unit was low on refrigerant and that the unit was 'not cooling'. And finally, he stated that both of the ceiling mounted air filters were dirty.
Here's the rub.
Replacing a capacitor, though you should know what your doing to prevent being shocked, is not rocket science. Though I didn't really believe my capacitors were failing, I'm one who believes in preventative maintenance. So I replaced them myself with high quality Made in America capacitors for $130.00. It takes about 5 minutes each to replace them. Not $655.00.
The tech didn't know that two days before he arrived, I had replaced both my air filters with brand new clean ones. They weren't dirty though it would help if he opened the air handler door to check them in the first place.
Finally, the R-22 refrigerant.
R-22 is being phased out by the EPA for supposed damage to our atmosphere. This tech said that he would replace both of my AC units to the tune of just under $13,000.00 and that if I ordered them "today", he would not charge me to top of my supposedly low R-22. I said the one 5 ton unit was only 4 years old. I said no.
I then contracted with another Phoenix HVAC company, "Clark Heating and Cooling".
Dave, the owner, was professional, customer service orientated and above all, runs an "honest" company. He has to be, his name is on the side of his service trucks.
The tech who arrived from Clark HVAC, Eric , was on time and a knowledgeable and courteous HVAC tech. I told him that I was having doubts believing the R-22 refrigerant in the big 5 ton unit was low and as the previous tech stated "the one AC isnt' cooling". Which is a strange assumption since it was COLD in this home when he arrived. 2 + 2 isn't 5.
The Clark Heating and Cooling tech quickly inspected the 5 ton AC in both the air handler unit in the attic and the condenser and reported that this AC unit was working "perfectly" and was not low on R-22 refrigerant nor was there anything else wrong with it. Running perfectly. I realize this is a wordy review, but when you find an HONEST contractor, you should award him with praise and your continued business and let people know about this small, professional and most of all, honest contractor. I HIGHLY recommend "Clark Heating and Cooling" and Dave Clark and his staff, Ivan and Eric for all of your HVAC needs.
MJ. Hunter
My air condition problem was over Labor Day weekend. Ivan brought out a room air condition at 7PM or on Sunday night and set it up, which was a...
My air condition problem was over Labor Day weekend. Ivan brought out a room air condition at 7PM or on Sunday night and set it up, which was a blessing. Great company, Thank you!
Patty O’Neal
I was referred by two different friends to Clark heating and cooling. Our Ac went out and could not be fixed. I called and spoke to Michelle, she...
I was referred by two different friends to Clark heating and cooling. Our Ac went out and could not be fixed. I called and spoke to Michelle, she was amazing! She had someone come out quickly to our home. This was by far the most superior Customer Service I have ever experienced. They were able install a new AC unit within a couple of days. This company went above and beyond, the install went smoothly and the guys were very friendly and informative! I am so thankful for how quickly we were able to have air again!
I will always use Clark heating and cooling from here on out and I would highly recommend them to all my friends and family.
